Southeastern On Track

by OnTrack Retail Ltd


Maps & Navigation

free



Get personalised travel information and buy tickets to anywhere in the UK.


Download the Southeastern On Track app for everything you need to plan your journey. Get personalised travel information for your regular journeys, buy tickets to anywhere in the UK, load Key smartcard tickets from your phone, and quickly claim Delay Repay compensation. Features include - • Personalised dashboard for regular journeys, including platform numbers • Live departure and arrival boards• Buy tickets for anywhere in the UK• Pay with PayPal, Visa Checkout, and all major credit and debit cards• New and improved Delay Repay compensation process, making it faster and easier to make a claim• Buy single, return and Season tickets on your Key smartcard • Load Key Smartcard tickets directly on to your Key smartcard using the NFC reader on your phone • View and check which tickets are active on your Key smartcard • Save your favourite stations • Live Tube updatesThis app is no longer supported, please download the new Southeastern app.

Read trusted reviews from application customers

Worse than useless, lets you buy tickets then refuses to load them. Missed train, unreliable, avoid

Neil Taylor

Endless loading icons

Tom Viner

App no longer allows you to buy tickets for your keycard which is utterly infuriating and renders the app virtually pointless. Even more ridiculous given the current climate where it's even more important to be able to do things digitally and contactless. You're letting your users down SE...!

Katie Baldwin

Dosnt always load to many ticket sales

Alan Field

Key card loading feature DOESN'T WORK. Tried last week with a season ticket and it seemed to be because I didn't buy it in the app. This week I bought the ticket on the app and though its in my wallet, it won't load onto my Key card. When purchasing it clearly states choose a stain or load it on via the app, but the app doesn't work. Pointless waste of time.

Mechelle Paterson

It won't let me add a ticket to SEs "key" contactless card. I have had to buy 3 tickets then get refunds before giving up and collecting tickets from station...which I couldn't though the app says use any of your credit cards to confirm you actually have to use the one you paid with - I have 1 for online pays, I don't carry with me. So I used ticket machine!! Sum It doesn't work with their contactless "key". Don't believe instruction on the app. Also, it doesn't give cheapest journey outside SE

John James

I did buy my weekly travelcard online tru the app and then load it to my key card, few times gave me an error but i read an review with a good advice to position corectly the card behind phone and keep it there longer and worked just fine. Very happy with app and key card, no more hustle at train station.😀

Liviu Isac

I want it on my Computer not the phone, assumption made that everything must go on phone - I prefer not to have stuff on phone, which is easily lost or stolen

Della Marcal

My own means of transportation and I am happy with the service. No complaints about it

Emerson Junio Queiroz

I can't buy any tickets

Darren Royds